Terms & Conditions

Effective Date: August 21, 2026

Welcome to Mezvera. These Terms & Conditions govern your access to and use of the Mezvera website and your purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these terms.

1. General

Mezvera reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Any changes will become effective when published on this page. We encourage you to review these terms periodically.

2. Products & Product Information

We make every effort to ensure that product descriptions, images, prices, availability, and other information displayed on our website are accurate and up to date. However, slight variations in product color, appearance, packaging, or presentation may occur due to screen settings, lighting, or manufacturer updates.

Mezvera reserves the right to correct errors, update product information, or discontinue products without prior notice.

3. Pricing & Payments

All product prices displayed on our website are subject to change without prior notice. Prices may include applicable taxes where stated.

Customers are responsible for providing accurate billing and payment information. Orders will be processed only after successful confirmation of payment, where applicable.

Mezvera reserves the right to cancel or refuse an order in cases including incorrect pricing, suspected fraudulent activity, product unavailability, or other circumstances beyond our reasonable control.

4. Orders

After placing an order, you may receive an order confirmation by email or other available communication method. An order confirmation does not necessarily constitute final acceptance of the order.

We reserve the right to cancel an order if the product is unavailable, payment cannot be verified, incorrect information has been provided, or the order appears to involve fraudulent or unauthorized activity.

5. Shipping & Delivery

We aim to dispatch and deliver orders within the estimated timeframes displayed on our website. Delivery times may vary depending on the destination, courier service, weather, holidays, operational delays, or other circumstances beyond our control.

Customers are responsible for providing complete and accurate shipping information. Mezvera cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

6. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are subject to our Return & Refund Policy. Customers should review the applicable policy before placing an order.

Products must meet the applicable eligibility requirements for returns or exchanges. Certain products may be non-returnable due to their nature, hygiene considerations, or other restrictions.

7. User Responsibilities

By using the Mezvera website, you agree not to:

• Use the website for unlawful or fraudulent purposes.

• Provide false, misleading, or inaccurate information.

• Attempt to interfere with the security or operation of the website.

• Copy, reproduce, distribute, or misuse website content without permission.

• Attempt to gain unauthorized access to any part of the website or its systems.

8. Intellectual Property

All content available on the Mezvera website, including logos, brand names, images, graphics, product descriptions, text, designs, and other materials, is owned by or licensed to Mezvera unless otherwise stated.

You may not reproduce, modify, distribute, publish, or commercially use our content without prior written permission.

9. Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or restrict access to the website for maintenance, updates, technical issues, security reasons, or other operational requirements.

10. Third-Party Services & Links

Our website may contain links to third-party websites, payment providers, courier services, or other external services. These third parties operate independently and may have their own terms and privacy policies.

Mezvera is not responsible for the content, availability, security, or practices of third-party websites or services.

11. Limitation of Liability

To the extent permitted by applicable law, Mezvera shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products, including losses caused by delays, service interruptions, technical issues, or circumstances beyond our reasonable control.

12. Privacy

Your use of the Mezvera website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect your information.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India. Any disputes arising in connection with these terms shall be subject to the jurisdiction of the appropriate courts in New Delhi, India.

14. Contact Us

If you have questions regarding these Terms & Conditions, orders, products, or our services, please contact us:

Mezvera
Address: 6618 B9, Dev Nagar, Karol Bagh, New Delhi – 110005
Phone: +91 9953512725
Email: info@mezvera.com

By using the Mezvera website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.