Privacy Policy

Effective Date: August 21, 2026

At Mezvera, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, or interact with our services.

By using the Mezvera website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

Full name
Email address
Phone number
Billing and shipping address
Order and transaction details
Information submitted through contact forms
Any other information you voluntarily provide to us

We may also automatically collect certain technical information when you browse our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information collected to:

Process and fulfill your orders
Arrange shipping and delivery
Process payments and transactions
Communicate with you about your orders
Respond to your questions and requests
Provide customer support
Improve our products, website, and services
Prevent fraud, misuse, and unauthorized activities
Send promotional or marketing communications where permitted
Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through secure third-party payment providers. Mezvera generally does not store complete payment card details on its own servers.

Payment information may be handled directly by the applicable payment service provider according to its own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

Remember your preferences
Keep products in your shopping cart
Understand website traffic and usage
Improve website functionality
Provide relevant content and marketing

You may be able to disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing of Information

We may share necessary information with trusted third parties when required to operate our business and provide services to you.

These may include:

Payment processing providers
Shipping and courier partners
Website hosting and technology providers
Analytics and marketing service providers
Customer support service providers
Government authorities or legal agencies when required by law

We do not intend to sell or rent your personal information to third parties for their independent use.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

When information is no longer required, it may be securely deleted or anonymized where appropriate.

8. Third-Party Links

Our website may contain links to third-party websites or services. These websites have their own privacy policies and practices.

Mezvera is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

9. Marketing Communications

Where permitted by applicable law, we may use your contact information to send updates, offers, promotions, or other information about Mezvera.

You may request to stop receiving promotional communications at any time by contacting us or using the unsubscribe option provided in applicable marketing messages.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or legal consent.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of information where legally permitted
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Raise questions or concerns about our handling of your information

To exercise an applicable privacy right, please contact us using the details below.

12. Changes to This Privacy Policy

Mezvera may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable laws.

Any updated version will be published on this page with a revised effective date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Mezvera
Address: 6618 B9, Dev Nagar, Karol Bagh, New Delhi – 110005
Phone: +91 9953512725
Email: info@mezvera.com

By using our website, you acknowledge that you have read and understood this Privacy Policy.